Overview

ALXTEL Class 5 VoIP Softswitch Solution is an intelligent, scalable user friendly application that allows service providers to unify voice and data traffic in one network. The Class 5 VoIP Softswitch Solution provides flexible, programmable routing intelligence and includes a management application for switching and phone operations. Including enhanced supplementary consumer and enterprise services such as voicemail, call monitoring, call holding, and call transferring; ALXTEL Communication Session Server engine allows clients to log on to the system to manage calls, access IP Gateways and provide complete AAA Billing Solutions for both SIP and H323 customers.

The ALXTEL Class 5 VoIP Softswitch Solution enables you to provide value-added services to become a “Vonage Type ” company in as little as 10 days!

ALXTEL provides reliable, affordable, intelligent, and secure VoIP-based billing software and hardware systems that give a service provider the scalability and flexibility to distinguish itself and succeed in the booming VoIP market.

Key Features Overview

ALXTEL solution provides ITSPs with a superior management platform to support enhanced voice applications such as voicemail, unified messaging, conferencing, Web interface, e-mail, and other applications.

Enhanced Admin/User Web-Portal

This user-friendly interface allows the administrator to log on and manage customer accounts and also an array of value-added messaging services via the Web. The administrator can also provide an interface to end-users to be able to manage their accounts online.

Call Waiting

This feature allows customers to receive a second call while they are already using the phone line. They can put the current call on hold and answer another incoming call. They have the option to go back to the previous call whenever they like.

Call Forwarding

This module enables customers to have calls forwarded to another number or branch extension. Calls can be forwarded under a specific condition, such as when an extension is busy or when calls are not answered. For example, if customers are expecting a call while they are out of the office, they can forward their calls to their cell phone.

Unconditional Call Forwarding

This feature allows customers to forward or transfer their calls from their IP Phone to another IP Phone or even their home or cell phone number. Since this feature is an unconditional forward, calls will be forwarded to the destination in any circumstance.

Three-Way Conferencing

The VoIP Class 5 server offers conferencing services for businesses and residential customers. This feature is available to any SIP customer including SIP IP Phones and SIP PC2Phones.

Music On Hold

This feature allows service providers to play music, advertisements, or custom messages when calls are on hold. The prompts are fully customizable so providers can also use this feature to play marketing messages and news while clients wait to be attended.

Follow Me

The Follow Me feature allows subscribers to receive calls at multiple pre-established numbers so the system will try to reach the users on different numbers until the user is finally located. This feature is useful to employees that work out of the office so they can be reached without clients being aware that they are actually out of the office. This feature supports calls to IP Phone numbers, PSTN or GSM numbers.

Voicemail Plus

ALXTEL Class 5 server provides all the functionality required to deploy a full featured voice messaging solution to all enterprise, SOHO, and residential users. ALXTEL Voicemail interface is user-friendly and includes a Web interface to manage settings and mailboxes.

Unified Messaging

This feature allows ALXTEL Softswitch owners to inform their customers when there is a new voice message waiting for them. With our Class 5 complete voicemail functionality and unified messaging, subscribers can access flexible message management features like e-mail receipt notification. E-mail receipt informs them any time they receive a voice message.