IT Services for Business

Empowering your IT to run like a business so you can offer the best possible service and experiences to your customers.

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IINFRASTRUCTURE | OPERATIONS | CONSULTATIONS | SOFTWARE SOLUTIONS

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ITSM made easy

ITSM is complicated, so we’re going to cut through the jargon, break ITSM into its elements, and address some common misconceptions. We did all the Googling and shouting for you.

Assess your situation

Utilizing a maturity model framework, Alxtel can perform an ITSM Process Assessment for your business. Our experts will review various aspects of your organization including roles, skills, processes and integration, maintenance, tools and more. IT Service Management (ITSM) includes all the activities your business performs to plan, deliver, operate and control the IT services you offer customers, so IT can run like a business would. We help clients streamline their processes, improve IT service availability, and give them the ability to support the changing needs of their business.

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Infrastructure Solution

Your business will benefit from automated tasks, reduced costs and risks, optimized data placement and management, high-performance availability and more. ITSM Software Solutions program offerings cover:

  • ITSM tool deployment, configuration, customization, integration, configuration management, automation.

  • Converged infrastructure, VDI assessment, and design, health check assessment.

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Operations Services

If your IT service performance isn’t up to par, your organization finds audits challenging, or if you are noticing higher IT costs and many manual processes, the Sirius team can help. Improve your business operations while reducing risk. Our Operations Services offerings include:

  • Managed services

  • Facilities
  • Managed analytics application support services

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Consulting Services

With Your business will benefit from reduced costs, improved service availability and processes, better alignment between IT and your entire business, more support, reduced risks and more. ITSM Consulting Services program offerings cover:

  • IT strategy and optimization maturity assessments, outsourcing, roadmap development.

  • Mobility assessment and design review, strategy and planning.

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Software Services

Your business will benefit from automated tasks, reduced costs and risks, optimized data placement and management, high-performance availability and more. ITSM Software Solutions program offerings cover:

  • ITSM tool deployment configuration, customization, integration, configuration management, automation.
  • Software storage provisioning and orchestration, storage infrastructure, APIs and interfaces, data management.
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Need support?  You are our priority, We’ve got you covered.

Rapid response time to service requests, responding to all customer feedback to get in touch.

Our goal is to supply you with the best possible customer service across all our products and solutions. We look forward to helping you make the most of your AlxTel platform.

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