Minimum of 3 years of formal information technology, desktop support, customer support, customer service, technology management experience.
Technical training in combination with an industry certification may substitute for some or all the education requirements.
Ability to communicate effectively, orally and in writing, and to establish and maintain effective working relationships with peers, end-users, as well as all levels of management and judicial personnel as necessary.
Certification from CompTIA, Microsoft, or HDI is a plus.
Knowledge of computer hardware, architecture, repair, and troubleshooting procedures.
Windows desktop operating systems and file systems to include Active Directory knowledge.
TCP/IP device configuration and basic network structure knowledge.
Should Also Have
Proficient problem-solving, communication, and interpersonal skills. A strong ability to learn and think critically.
Able to diffuse tense situations. Experience with dealing with people in a highly visible, fast-paced, and sometimes stressful environment. Ability to handle people in varying situations, including when users are frustrated, anxious or upset.
Demonstrated customer service abilities (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.).
Strong ability to be self-motivated and self-starting. Able to control attention, minimize distractions to achieve greater efficiency. Proficient planning & organization skills – setting and managing personal priorities. Able to set priorities and handle multiple competing demands.
Be a team player. Demonstrate being team-oriented, ensuring that there is the respect shown for customers, team members, peers and management.
Ability to ensure proper recording, and documentation.
The candidate shall provide resources with the following capabilities
Is able to safely lift and move pieces of hardware weighing up to 25lbs.
May need to handle heavier pieces of equipment with additional help.
Stooping, kneeling, and crawling may be needed for the installation of equipment.
Ability to use small hand tools as appropriate for computer installation and repair.
Proper lifting techniques for moving equipment.
Awareness of safety for people and equipment in the environment.
Standard electrical and mechanical precautions awareness.
Hand tools, medium and large size motor vehicles (such as vans), pneumatic pallet lifts, equipment carts, hand trucks.
Uses of mobile devices as required.
Moving and installing equipment may be in dirty, or cluttered, non-air-controlled conditions that require the employee to be cautious and aware of their surroundings.
Email your updated resume to firstname.lastname@example.org with job title and job code.
Mobile App Developer (Total Posts 1)mirza umair2022-01-06T11:11:47+00:00
The time taken to build a web application can vary from hours to months depending on the scope of the project, user flows, and designs. The development entails various steps, starting from getting a clear understanding of the requirements to deployment and scaling, and the time taken for each step can vary significantly based on the complexity of the app.
What is a modern web application?mirza umair2020-09-12T14:18:15+00:00
Modern Web Applications (MWA) is a combination of a set of tools and ways of thinking that result in flexible, modular, and lightweight apps. They are expected to be available round-the-clock, across the world. They should also be compatible across all devices and screen sizes.
Users expect these applications to be secure, flexible, scalable, and capable of handling spikes in demand without compromising on user experience. An example of the same is Progressive Web Apps (PWA) that lets users download mobile versions of websites on their phones to browse offline.
How much does it cost to build a Web application?mirza umair2020-09-12T14:17:36+00:00
The cost of building a web application depends on a number of factors such as: Functionality: If the app demands complex third-party integrations, multiple APIs, databases, dynamic content, hosting, mobile compatibility, and more, it escalates the costs UI/UX design: If you desire to go for custom UI/UX designs for your apps than the ready-made design templates, you will have to pay more. The uniqueness of the project: If your app demands specialized knowledge and skillsets from highly-experienced and qualified developers, your app development costs may scale up.
What is a web application with example?mirza umair2020-09-12T14:16:05+00:00
A web application is a client-server computer program that runs on a remote server and can be accessed using any browser. They use server-side scripts to manage storage and client-side scripts to display data to users.
Common examples of web applications include webmail, online banking, online forms, video and photo editing, file conversion, file scanning, online shopping, online auctions, spreadsheets, and more.
Web applications are popular because they do not demand complex installations, require very less computing power, can be easily subjected to changes, and solve some of the compatibility issues.
How much does it cost to build a mobile app?mirza umair2020-09-12T11:27:04+00:00
The cost of building an app varies significantly depending on factors such as the type, platform, a number of pages, features, third-party integrations, versions support, and the complexity of the design.
What are the top frameworks used for mobile app development?mirza umair2020-09-12T11:26:33+00:00
The time taken to develop an app absolutely depends on its complexity. Outlining the scope of the app, including its features and functions, would range between 1–2 weeks for small apps and 2-4 weeks for larger ones. UI and development usually take 2-3 weeks for simple apps and around 8-10 weeks for complex, extensive apps. This is followed by alpha testing and beta testing to uncover faults. On average, a simple app may take 2–3 months while extensive ones might take 4-6 months to be developed.
Why is mobile app development important?mirza umair2020-09-12T11:18:56+00:00
An effectively designed and developed mobile app helps in reinforcing your brand value, extends brand visibility through a new channel, increases accessibility by connecting with users on the move, caters to a wider audience, and beyond.
Do you provide support services after the custom software development is complete?mirza umair2020-09-12T07:02:14+00:00
Yes, we provide technical support and service to the software apps we have developed. We can also further develop your software product if you need to implement new features or integrate third-party services.
What are the basic steps involved in the creation of custom software for my business?mirza umair2020-09-12T07:01:45+00:00
The first step is to analyze your business’s needs and formulate the objectives of the custom software. Based on the results of the analysis and interaction with the client, we design the custom software solution. When the wireframes are approved and changes are agreed mutually, we build the custom software in line with the customer-approved milestones. We test the beta version in your working environment and roll out the actual implementation post the user acceptance testing. We ensure your final custom software is delivered with all necessary documentation and training as required.
I have a legacy system. Can I retain it and integrate that with newer technologies?mirza umair2020-09-12T07:00:54+00:00
In certain cases, it is possible to do so. Alxtel’s software architects will guide you by analyzing the needs, scalability, and supportability of your older app and offer you the appropriate recommendations. Integrating your existing application to a newer application is also dependent upon the level of access that we have to your older app’s fundamental functions or if an API is made available by the app. (API or Application Programming Interface is a built-in feature that allows external connection to an app’s data).
How much does software development cost?mirza umair2020-09-12T06:59:46+00:00
It’s tough to estimate the exact development cost of custom software because every piece of software is tailor-made and unique. No two custom-built applications are the same. Hence, sharing an approximation of general costs without understanding the project’s specific requirements is difficult.
How could my business benefit from custom software?mirza umair2020-09-12T06:59:04+00:00
A custom business software solution increases your process efficiency through process automation. Through automation, your key resources will be able to better focus on the crucial activities that will add value to your business. Custom software allows you to build a system around your current processes. It will keep your business up-to-date, eliminates tedious paper-based and manual processes, and reduces the risk of human errors. Custom solutions can speed up deployment as well as user adoption as it does not demand extensive technical know-how to use and manage a custom application.
What is an example of a customized software?mirza umair2020-09-12T06:58:09+00:00
Customized software saves your IT expenditure by offering subscription-based pricing and reduces your maintenance costs. Custom application development enhances your operational efficiency, saves your labor and training costs, and offers you the ability to scale with the market needs.
A property management portal/application that allows field agents/ brokers to coordinate between buyers and sellers is an example of customized software in real estate.
An example of customized software in the healthcare sector will be an Appointment Management System that enables clinics or hospitals to track patient appointments.
What is custom software development?mirza umair2020-09-12T06:57:07+00:00
Custom software development refers to the creation of tailor-made software intended to address the specific needs of a business or user(s). Investing in custom software positions yourself for greater success as it improves your operational efficiency, cost-effectiveness, profitability, and independence in terms of using and maintaining the software for future needs. Unlike the commercial off-the-shelf software or the free and open-source software developed for the mass market, custom software is designed to accommodate a customer’s particular preferences and expectations.