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The world’s #1 CRM, powered by Customer 360

BPCL uses Salesforce Customer 360 to deliver seamless customer experiences across six business units and multiple touchpoints. Salesforce is making our sales teams stronger and more resilient, while transforming the way we manage our customers, leads, opportunities, and channel partners.

When you buy Salesforce, you’re not just buying a CRM platform; you’re joining an inclusive community of over 10 million innovators, disruptors, and community shapers we call Trailblazers. With free online learning from Trailhead, they’re learning the skills to improve their companies and careers.

How Salesforce can benefit your business

World’s #1 CRM:
Integrated platform, AI, app development, best in class apps.

Single Source of Truth:
Connect sales, service, marketing, commerce, and IT, personalize experiences.

Fast Time to Value:
Ease of design and implementation at speed with high ROI.

Scalable and Flexible:
Solutions for any size company or industry.

Trailblazer Success and Community:
96% of customers say they met or exceeded ROI expectations.

What is Salesforce used for?

  • Attract more buyers using personalized marketing.
  • Win more customers by getting to know their needs and concerns.
  • Deliver the amazing shopping experiences your customers expect.
  • Respond faster to customer support issues on any channel.
  • Automate time-consuming tasks by building custom apps.

The complete Customer 360.

Find the right mix of solutions for any team in any industry. We’ll help your teams come together, serve customers better, and grow your business.

  • Sales.
  • Marketing.
  • Commerce.
  • Analytics.
  • Integration.
  • Slack.
  • Platform.
  • Industries.
  • Safety.
  • Sustainability.
  • Partners.
  • Einstein Ai.
  • Experiences.
  • Truth.
  • Success.

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