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sangoma2023-08-29T12:51:31+00:00
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Sangoma Is A Leading Global Communications As A Service

Sangoma is a leading global Communications as a Service (CaaS) provider empowering businesses of all sizes to connect to the people and processes that matter. We are a rapidly growing, profitable, customer-centric company with an installed base of over 2.5 million UC seats. Sangoma has been recognized as a trusted leader in the communications industry and offers a stable, global presence and diverse portfolio of solutions, services, and support.

Widest Set Of Cloud Communications Services In The Industry

Sangoma offers the most comprehensive suite of Cloud-native Communications solutions in the industry, so you, as a partner or customer, can ensure not only all the cloud communications you need come from one place but that they also work seamlessly together. Sangoma’s cloud-based business communication services include Unified Communication (UCaaS), Video Meetings as a Service (MaaS), Collaboration as a Service (CollabaaS), Sangoma Apps (CPaaS), Trunking as a Service (TaaS), Fax as a Service (FaaS), Desktop as a Service (DaaS), Access Control as a Service (ACaaS) and MSP offerings including Managed SD-WAN, Managed Security and Managed Internet Access.

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Complete UC Solution, All From One Vendor, Built Ourselves

Sangoma offers a complete line of communications products, including premise-based UC systems, a full line of desk phones and headsets, and a complete connectivity suite (gateways/SBCs/telephony cards). And it’s our technology, enabling us to control feature updates, network uptime, and the supply chain.

Sangoma Integrated Solutions

Sangoma’s integrated suite of value-based Communications as a Service solutions allows businesses of all sizes to maximize their productivity and performance. Explore our leading CaaS solutions to see how we simplify your communications when you get everything you need from a single vendor.

Sangoma Solutions : By Industry

  • Automotive, Contact Center
  • Education, Finance, Government
  • Healthcare, Retail, Manufacturing
  • Quick Service Restaurants, Legal

Sangoma Solutions: By Size

  • Small Businesses
  • Midsize Businesses
  • Large/Mutli-Site Businesses
  • Enterprise Businesses

Products For Business Communications From Cloud To Premises

We offer the broadest product portfolio in the industry with the most complete set of cloud communications services, flexible deployment options including cloud and on-premises, and exceptional customer service. Our solutions are designed to work together, simplifying the user experience and increasing productivity and efficiency.

Communications Services

Sangoma delivers hosted phone services for contact centers, small businesses, and other organizations looking to the Cloud for managing their business communications. Sangoma has many different options and solutions to help you navigate connecting to and transporting, voice and data between different communications networks.

Sangoma Communications Services
Sangoma Phones and Devices

Phones And Devices

Sangoma’s end-point devices offer users an enriching communication and collaboration experience. Choose from our award-winning line of desk phones and pair them with our headsets for hands-free productivity or use our durable DECT phones for the roaming workforce. Designed exclusively for Sangoma’s complete line of UCaaS and communication platforms, our end-point devices exceed user expectations with plug-and-play technology, unlocking intuitive features and control.

Network Connectivity

Since 1984, Sangoma has been a world leader in offering PSTN and VoIP connectivity equipment, as well as products and services used in leading PBX, IVR, contact center, carrier networks, and data communication applications worldwide.

Sangoma Network Connectivity

Features Of A UCaaS Platform

A UCaaS platform has several features that make it stand out from other types of business phone systems. UCaaS offers a competitive advantage to businesses by reducing the number of independent tools, platforms, and solutions. It can streamline communications for organizations, regardless of size or industry. Because UCaaS integrates and optimizes all interactions, team collaboration and productivity are significantly improved, and the engagement of sales prospects, vendors, and customers.

  • Presence: this feature allows you to see which users are currently logged into the system and where they’re located in relation to your office, so you can call them when needed. It also displays indicators, such as, Do Not Disturb, Active, and Out of the Office.
  • Mobility: the mobility feature allows you to stay connected regardless of your location. Through your office extension, you can make and receive calls, chat, and more with a softphone application on any device with an internet connection—a smartphone or tablet, for example—no matter where they are located as long as they have an internet connection. So you can work from home or from a remote location and still be able to use your office phone number!
  • Collaboration: collaboration tools are designed specifically for sharing information among team members within one organization; these include chat rooms where people can type messages back-and-forth using text whenever needed instead of calling each other individually over the phone.
  • Unified Messaging: with unified messaging, users can manage many types of messages from a single application and switch communication modes on demand.
  • Video Conferencing: stay connected with multiple users with conferencing. Conferencing allows a group of users to meet and speak via voice and/or video from multiple locations. This option is also available to outside organizations, partners, or clients.

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