Coastal Carolina University
Hootsuite
Our Winning Award
AlxTel is feeling excited to announce that we won Hootsuite contract award for amount $75,507.02. As the world’s first social media management platform, Hootsuite has been on the pulse of how people use social media for over a decade. Hootsuite of social media tools is built to simplify your marketing, accelerate your sales, and streamline your customer service
Contract Title: Hootsuite
Coastal Carolina University
Coastal Carolina University is a comprehensive, public liberal arts institution in Conway, South Carolina. More than 10,000 students from across the country and the world interact with a world-class faculty, and enjoy a nationally competitive NCAA I athletic program, an inspiring cultural calendar, and a tradition of community interaction that is fueled by more than 145 student clubs and organizations.
The University offers over 100 undergraduate and over 30 graduate-level (doctoral, educational specialist, masters) major fields of study including specialized concentrations across six academic colleges. The University offers a Ph.D. in marine science: coastal and marine systems science, and a Ph.D. in education sciences. CCU boasts a growing array of internship, research, and international opportunities for students, as well as numerous online programs through Coastal Online.
Hootsuite – Social Media Marketing
As the world’s first social media management platform, Hootsuite has been on the pulse of how people use social media for over a decade. And, over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. At the forefront of social innovation, we put social media to work in every corner of every organization, from the smallest business to the largest enterprise.
Social Marketing
Create, schedule, publish, and manage your content and ad campaigns across social networks from a single dashboard. We help maximize the impact of your social marketing by providing real-time insights.
Social commerce
By combining the power of conversational AI with the human touch of your team, our customer messaging platform delivers exceptional customer experiences at scale. That’s where Heyday comes in.
Social customer care
Meet your customers where they are at on social. View and manage all of your customer conversations in one dashboard. Quickly resolve customer inquiries and provide a seamless customer experience.
Manage social media in one place
Light up your profiles
Schedule and publish content to all of your social profiles, track effectiveness in real time, and crank the volume on your top-performing content.
Plan your content with ease
View all of your social media content in one calendar. Easily see all your scheduled and published content, create new posts, and organize existing ones.
Stay on top of trends
Set up customizable streams that let you monitor trends and stay notified about your business, customers, competitors, or any topic that you’re curious about.
Post on time, every time
Get actionable insights on the best times to post without the heavy data crunching.
Social Media Engagement Tools
All your networks and apps together, a unified message inbox, automation, listening streams, auto-responder, assignment tags, and much more. Hootsuite’s robust engagement and messaging features bridge the gap between social media managers and customer service teams. Never miss a thing with Inbox, a unified messaging tool and social media customer service platform. It has everything you need to respond fast. That means engaged followers, happy customers, and stress-free social media teams.
Need support? You are our priority, We’ve got you covered.
Rapid response time to service requests, responding to all customer feedback to get in touch.
Our goal is to supply you with the best possible customer service across all our products and solutions. We look forward to helping you make the most of your AlxTel platform.
